BLKN MUSCLE LTD – Delivery Policy:

At BLKN MUSCLE LTD, all products are bespoke and made to order. We do not hold mass-produced stock, and items are not created in advance for next-day dispatch. Each order is produced individually through our selected manufacturing partners, branded in-house, and then shipped from the U.K. via trusted courier services.

Standard Delivery Times

• All made-to-order items are expected to arrive within 7 working days.
• If your order is likely to exceed this timeframe, we will notify you as soon as possible.

U.K. Delivery Prices

Typical UK courier costs are:

• Standard Delivery (Mainland England & Wales): £5.99.

Prices vary depending on parcel weight, item quantity, and courier surcharges.

Non-Mainland Delivery

Deliveries to the following areas may take longer and cost slightly more:

• Scotland Highlands and Islands.
• Northern Ireland.
• Isle of Wight.
• Isle of Man.
• Channel Islands.
Expected timeframe: +2–5 working days.
Typical cost: £12.99.

You will be informed of any adjusted delivery price at checkout or by email.

Next Day Delivery – Stock Items Only

If BLKN MUSCLE LTD has limited stock ready for dispatch, Next Day Delivery may be offered.
This service:

• Is only available for pre-made items.
• Carries a premium charge covering the courier’s next-day fee.
• Will be clearly shown at checkout or confirmed via email.

Couriers & Tracking

We ship using reputable UK courier companies such as:

• Royal Mail.
• Evri.
• DPD.
• Parcelforce.

Tracking details will be sent once your order has been dispatched.

Returns & Refunds Policy

BLKN MUSCLE aims to ensure every order arrives in perfect condition. Because our items are made to order, returns are considered on a case-by-case basis and must follow the guidelines below.

Eligibility for Returns

You may request a return for:

• Damaged or faulty items.
• Incorrect items received.
• Incorrect sizing.

To begin a return, you must:

1. Email us within 14 days of receiving your order.
2. Provide clear photos of the item showing:
• The fault or issue.
• The item unworn and unaltered.
• Packaging (if applicable).
3. Wait for our team to approve the return and provide the official return address.
No items should be returned without approval and instructions.

Return Condition

To qualify for any refund or exchange:

• Items must not be worn, washed, altered, or damaged by the customer.
• Items must be in original condition and packaging where possible.
• Proof of condition is required via provided photos.
Items that fail inspection will not be refunded.

Refunds

Refund outcomes depend on the condition and validity of the return:

• Approved, unused, genuine-condition items:
Eligible for a full refund under our Terms & Conditions.
• Items showing signs of wear, alteration, misuse, or damage:
Not eligible for a refund.
• Items returned without approval or correct procedure:
May be rejected.
Refunds are issued to the original payment method within 7–10 working days after inspection.

Exchanges

If you need a different size or replacement item:

• Exchanges are possible once the original item is approved and returned.
• If the desired size/item is unavailable, a refund will be offered instead (subject to conditions).

Return Shipping Costs

• If BLKN MUSCLE is at fault (wrong item, faulty item), we cover the return shipping.
• If the customer simply changes their mind or orders the wrong size, the customer covers return postage.